Shipping & Delivery
SHIPPING & DELIVERY
At Miss Velora, we want your order to reach you as smoothly and quickly as possible. Many of the pieces in our collection may be fulfilled from U.S.-based warehouses when inventory is available, while certain items may be fulfilled from one of our international fulfillment locations.
ORDER PROCESSING
Orders are typically processed within 1–3 business days when inventory is readily available at the fulfillment warehouse.
Certain items may require additional sourcing or preparation before shipment. In these cases, processing may take approximately 3–5 business days.
Processing times are separate from shipping and delivery times.
U.S. DELIVERY
For items fulfilled from a U.S. warehouse, estimated delivery is typically:
3–7 business days after dispatch.
For items fulfilled from an international warehouse, estimated delivery to the United States is typically:
7–15 business days after dispatch.
Delivery estimates may vary depending on the item, fulfillment location, destination, carrier availability, holidays, weather conditions, and other circumstances outside our control.
MULTIPLE ITEMS IN ONE ORDER
To help get your pieces to you as efficiently as possible, items within the same order may occasionally be fulfilled from different locations.
This means your order may arrive in more than one package and at different times. If this happens, you will not be charged additional shipping fees beyond those shown at checkout.
SHIPPING COSTS
Available shipping options and any applicable shipping charges will be displayed at checkout before you complete your purchase.
We may also offer free shipping promotions or free shipping above a qualifying order value. Any applicable offer and its requirements will be clearly displayed on our website or during checkout.
ORDER TRACKING
Once your order has been dispatched and tracking information becomes available, you will receive a shipping confirmation email containing your tracking details.
Please allow some time for the carrier's tracking system to update after your shipment has been dispatched.
DELIVERY DELAYS
Delivery dates are estimates and cannot be guaranteed. During holidays, promotional periods, severe weather, carrier disruptions, or other high-volume periods, deliveries may take longer than usual.
If your order appears to be significantly delayed, please contact us and we will be happy to help investigate.
INCORRECT OR INCOMPLETE ADDRESSES
Please review your shipping information carefully before placing your order.
Miss Velora is not responsible for delivery delays or failed deliveries caused by an incorrect or incomplete address provided at checkout. If you notice an error after placing your order, contact us as soon as possible at support@missvelora.com. We will do our best to assist before the order is processed, but changes cannot be guaranteed once fulfillment has begun.
LOST OR DAMAGED PACKAGES
If your package arrives damaged, or if tracking indicates a delivery issue, please contact us at support@missvelora.com with your order number and any relevant photos or information.
We will review the situation and work with our fulfillment and shipping partners to determine the appropriate solution.
QUESTIONS ABOUT YOUR ORDER?
We're here to help.
Please include your order number when contacting us regarding an existing order.
MISS VELORA
Style Your Life.
Wear it. Carry it. Live it.